This Privacy Policy explains how CleanSweep Solutions processes personal data in connection with its residential and office cleaning services, including move-in and move-out cleaning, website inquiries, and booking arrangements.
We use personal data to respond to inquiries, review property conditions, confirm scope and timing, prepare quotes, arrange appointments and access, carry out cleaning services, coordinate handover, process payments, maintain records, and meet legal obligations. We may also use limited technical data to operate and secure the website.
We may share personal data with trusted providers that support website hosting, communications, scheduling, payment processing, recordkeeping, or related administrative functions. These parties are expected to use the data only for the services they provide to us and to protect it under appropriate confidentiality and security obligations.
We may disclose personal data when required by law, court order, or a lawful request from public authorities. We may also share information where necessary to establish, exercise, or defend legal claims, or to address fraud, security, or misuse concerns.
Subject to applicable law, individuals may request access to their personal data, correction of inaccurate information, deletion where appropriate, and objection to certain processing. Some requests may be limited where we must retain information for legal, contractual, or operational reasons.
Requests should describe the data or issue involved so we can review and respond appropriately. If a request cannot be fully satisfied, we will explain the reason to the extent required by law.
We keep personal data only for as long as needed to handle inquiries, manage bookings, complete services, maintain business records, and meet legal or accounting obligations. When data is no longer required, it is deleted, anonymized, or archived in a limited form where permitted.
The updated version will apply from the date it is posted on the website unless a different effective date is stated. Where a change is material, we may provide additional notice through a reasonable channel.
We may collect identification and contact details, property and access information, service preferences, appointment details, payment-related records, and communications sent through the website or by other booking channels. We may also process condition photos when they are provided for scope review.
We receive data from website forms, phone or email inquiries, booking arrangements, property condition reviews, access confirmations, and messages exchanged during scheduling or completion of a cleaning visit. Some technical data may be generated automatically when the website is used.
We may use essential cookies to operate the site, preference cookies to remember settings, and analytics or similar cookies to understand how the site is used. Cookie use is limited to standard website functions and service administration.
Users may manage cookies through their browser controls, including blocking or deleting cookies already stored on a device. Some site functions may not work properly if certain cookies are disabled.
